Supra Maintenance Notification – May 31st

Dear Valued Customer,

On Tuesday May 31st starting at 5:30pm PDT and ending at 8:30pm PDT, Supra will be conducting routine maintenance at our data center.  We are not anticipating any issues, but it is possible for a short period of time our system will be unavailable except to get update codes.

 

How will Updates be Available?

 

What MAY not be Working for a short time?

  • SupraNET
  • SupraWEB (only available for update codes)
  • KIM Voice (only available for update codes)
  • Automated Phone Payments (IVR system)
  • ActiveKEY Automatic Updates
  • DisplayKEY eSYNCs
  • eKEY Syncs and Wireless Updating

 

What WILL be Working?

  • SupraWEB (update codes only)
  • KIM Voice (update codes only)

 

Thank you,
Supra Support Team


Supra eKEY Updates and Announcements

Dear eKEY Customer,

 

We have a few announcements we’d like to share with you.

iPhone SE

We have completed testing and are happy to announce the Supra® eKEY® app is compatible with the iPhone SE. For more information on compatible eKEY smartphones and tablets, see our Compatible eKEY App devices document.

 

SupraWEB update

We released an update to SupraWEB, the agent website, to improve the management of keyboxes between SupraWEB and the eKEY app. When a keybox is deleted in the eKEY app it will also be deleted in SupraWEB.

 

iPhone 9.3.1 and eKEY Fob

We have received reports of some customers experiencing difficulties opening the iBox/iBox BT with an eKEY Fob using an iPhone 6/6S that has iOS 9.3.1 or receive an error code 9A0D. This issue appeared when iOS 9.3.1 was released and is affecting a small number of members, click here to see the steps to pair the fob.

Regards,
Supra Support


Supra Maintenance window for April 26

Dear Valued Customer,

On Tuesday, April 26th starting at 5:30pm PST and ending at 8:30pm PST, Supra will be conducting routine maintenance at our data center.

 

How will Updates be Available?

 

What will NOT be Working?

  • SupraNET
  • SupraWEB (only available for update codes)
  • KIM Voice (only available for update codes)
  • Automated Phone Payments (IVR system)
  • ActiveKEY Automatic Updates
  • DisplayKEY eSYNCs
  • eKEY Syncs and Wireless Updating

 

What WILL be Working?

  • SupraWEB (update codes only)
  • KIM Voice (update codes only)

Thank you,
Supra Support


Supra eKEY Google Project Fi compatibility

Dear eKEY Customers,

At this time, devices that run on Google® Project Fi are not compatible with the Supra® eKEY® app. We will notify you if this changes in the future.

Regards,
Supra Support


February 2016: Additional New Laws Affecting REALTORS® in 2016

Click here to download the PDF version of the newsletter.

BY: KELLY A. NEAVEL, ATTORNEY AT LAW
CASEY MCINTOSH, PARALEGAL

Our January Courtside Newsletter covered many of the new laws that would affect real estate practitioners in the coming year. However, there were a few more that we felt deserved coverage, as outlined below.

Team Names – Senate Bill 146
With “Team Names” becoming a more complicated feature in the past few years, the California Legislature agreed revisions to the way fictitious business names (FBNs) were being used in real estate were not only appropriate but also an urgent necessity. Senate Bill 146 was backed by both CalBRE and the California Association of REALTORS® (C.A.R) and became effective immediately upon being signed into law on July 16, 2015.

Per SB 146, the California State Legislature clarified that true Team Names are not FBNs for purposes of submitting a certified copy of the fictitious business name statement along with an application to the California Bureau of Real Estate (CalBRE). Codified in Business & Professions Code § 10159.7, “Team name” means: “a professional identity or brand name used by a salesperson, and one or more other real estate licensees, for the provision of real estate licensed services… A team name does not constitute a fictitious business name…if all of the following apply:

a) The name is used by two or more real estate licensees who work together to provide licensed real estate services, or who represent themselves to the public as being a part of a team, group, or association to provide those services.

b) The name includes the surname of at least one of the licensee members of the team, group, or association in conjunction with the term ‘associates,’ ‘group,’ or ‘team.’

c) The name does not include any term or terms, such as ‘real estate broker,’ ‘real estate brokerage,’ ‘broker,’ or ‘brokerage’ or any other term that would lead a member of the public to believe that the team is offering real estate brokerage services, [or] that imply or suggest the existence of a real estate entity independent of a responsible broker.”

It is important to remember that Senate Bill 146 also addresses the advertising and solicitation materials used by the salesperson in marketing with a FBN or a Team Name. When using a FBN, all marketing materials “including business cards, print or electronic media and ‘for sale’ signage, shall include the responsible broker’s identity in a manner equally as prominent as the fictitious business name,” as well as the name and license number of the salesperson who is using the fictitious business name. Furthermore, advertising and solicitation materials cannot contain terms that imply the existence of an entity that is independent of the responsible broker. When using a Team Name, all marketing materials “including business cards, print or electronic media and ‘for sale’ signage, shall include the Team Name, the name and license number of at least one of the licensed members of the team, as well as the responsible broker’s identity.

Trust Fund Withdrawals – Assembly Bill 607
Existing law requires real estate brokers to deposit funds accepted in connection with a transaction to place those funds into a neutral escrow depository, the hands of the broker’s principal, or a trust fund account maintained by the broker. An unlicensed employee of the broker can make a withdrawal from the trust fund, if authorized in writing. More specifically, this unlicensed person must have fidelity bond coverage equal to the maximum amount of the trust funds to which the unlicensed employee has access. Codified in Business & Professions Code § 10145, this bond may have a deductible of up to 5% of the coverage amount, if the employing broker has evidence of financial responsibility. Evidence of financial responsibility includes:

a) Separate fidelity bond coverage adequate to cover the amount of the deductible;

b) A case deposit held in a separate bank account adequate to cover the amount of the deductible and held solely for that purpose; and,

c) “And other evidence of financial responsibility approved by the commissioner.”

This legislation was backed by C.A.R. when REALTORS® reported that bond companies will not sell bond coverage exceeding $100,000 unless the bond contains a deductible, usually of 1-5%. The new law is effective as of January 1, 2016.

Discrimination – Senate Bill 600
Under the Unruh Civil Rights Act, all persons are entitled to full and equal accommodations, advantages, facilities, privileges, or services in all business establishments, including both private and public entities, regardless of their sex, race, color, religion, ancestry, national origin, disability, medical condition, genetic information, marital status, or sexual orientation. Senate Bill 600, codified in Civil Code § 51, extends these protections to persons regardless of citizenship, primary language and immigration status. However, these protections do not require the provision of services or documents in a language other than English, beyond that which is required by law. This is important for real estate licensees to note, as they are considered “business establishments” under the Unruh Civil Rights Act. Per C.A.R., “the Unruh Act will generally apply to an owner of property offering commercial or residential units for rent, and to the sale of real property where the owner is in the business of selling properties.” This law became effective January 1, 2016.

As always, we encourage you to seek qualified legal counsel should you have any questions or concerns regarding these new laws.


Supra Maintenance Notification – Tuesday February 23rd

Dear Valued Customer,

On Tuesday, February 23rd starting at 5:30pm PST and ending at 8:30pm PST, Supra will be conducting routine maintenance at our data center.

How will Updates be Available?

What will NOT be Working?

  • SupraNET
  • SupraWEB (only available for update codes)
  • KIM Voice (only available for update codes)
  • Automated Phone Payments (IVR system)
  • ActiveKEY Automatic Updates
  • DisplayKEY eSYNCs
  • eKEY Syncs and Wireless Updating

What WILL be Working?

  • SupraWEB (update codes only)
  • KIM Voice (update codes only)

Thank you,
Supra Support


Supra eKEY app for Android

Dear eKEY Customer,

On Monday, February 15th, we release a new version of the Supra® eKEY® app for Android™, version 2.2.4.873. This update improves communication performance with the iBox BT and iBox BT LE.

To take advantage of this new version, simply update the eKEY application from the Google Play™ store.

Thank you,
Supra Support


Supra Maintenance Notification – February 14th, 2016

Dear Valued Customer,

On Sunday, February 14th starting at 5:00am PST and ending at 10:00am PST, Supra will be conducting routine maintenance at our data center.

How will Updates be Available?

  • SupraNET
  • SupraWEB
  • ActiveKEY Automatic Updates
  • DisplayKEY eSYNCs
  • eKEY Syncs and Wireless Updating
  • KIM Voice (888-968-4032)

What will NOT be Working?

  • SupraNET (key assignments, payments and access to billing information)
  • SupraWEB (payments and access to billing information)
  • Automated Phone Payments (IVR system)

What WILL be Working?

  • SupraNET (all other functions except those mentioned above)
  • SupraWEB (all other functions except those mentioned above)
  • ActiveKEY Automatic Updates
  • DisplayKEY eSYNCs
  • eKEY Syncs and Wireless Updating
  • KIM Voice (update codes only)Thank you,
    Supra Support Team

C.A.R. Form Revisions from January’s Meeting

As discussed at the MLS Meeting on Tuesday, February 9, 2016 here are the updated C.A.R. forms for your review:

December 2015 Form Release Quick Summary

Jan 2016 Meeting Revised RPA Draft

Jan 2016 Meeting Revised RLA Draft

Dec 15 Quick Summary_v6

2nd group Meeting Jan 2016

1st Group New Forms Meeting Anaheim

For additional details, please visit http://www.car.org/legal/standard-forms/new-forms-and-revisions/