Microsoft has just released Internet Explorer 7.0 last week. This version of IE is not completely compatible with the Matrix System. There is an error while trying to save pictures. MRMLS is aware of the issue and they are working on finding a solution to the problem. So, if you have already installed IE 7.0 and need to save pictures from the Matrix you have to either uninstall IE 7.0 and go back to IE 6.x (version 6.x will come back automatically after you uninstall version 7.0) OR you can download and install Mozilla Firefox (its a free download) from www.GetFirefox.com.