Dear Valued Customer,
Today 04/14/2008 Supra is currently experiencing issues with DisplayKEY USB Syncing, and eKEY syncing, as well as www.supraekey.com. Currently we are in DR mode, which will allow any agent to receive an update code via Kim Voice, we are also providing update codes for any agent who calls into the Agent Support Line (1-877-699-6787). With SupraNET currently down our board support staff can look up any pin code/ shackle information you may need during this time. Supra is currently investigating the issue and does apologize for any inconvenience this has caused. Supra will let us know when the issues have been resolved and we will be sure to pass the note along.