Dear Supra Customer,
As part of our ongoing efforts to maintain and upgrade our systems, we performed an update to SupraWEB last night. This maintenance release made the following improvements to the system.
- In some cases an agent could get an update code by logging into SupraWEB, even when they should have been required to sync their key. This has been corrected and will help ensure that showing information is as current as possible.
- In rare instances, an agent could log into SupraWEB and be logged into another agent’s account. We have made some changes to our firewall system that will correct this problem.
- There have been some cases where key boxes added to an agent’s inventory disappeared after additional boxes where added via SupraNET. We have made changes to correct this.
- Agents will no longer see the incorrect error message “Error looking up the keybox serial number from the MLS#” that occasionally popped up when assigning keyboxes using MLSi.
Thanks again for your continued business .