SentriLock Card Holders-ALERT to all MAC users

Published: January 31, 2013

Apple and Java7 Issue

Greetings!

As of today, Apple has decided to discontinue using the Java 6 version and is only using the Java 7 version. Unfortunately, Java 7 only uses  64 bit and the PCSC card readers used to read our SentriCard® do not work with the 64 bit, causing it not to function properly.

SentriLock is working on how to fix this issue, but we do not see an immediate resolution in the near future, as Apple is an independent operating system. Once a resolution has been discovered we will communicate that to you.

We apologize for any inconvenience this has caused you and your members and appreciate your patience as we work to resolve this.

Sincerely,

Rob Faulconer
Customer Relations Department Manager
SentriLock, LLC

 


Last modified: January 31, 2013 at 3:30 pm | Originally published: January 31, 2013 at 3:30 pm
Printed: September 28, 2020