Supra Maintenance Notification – August 20th

Published: August 11, 2014

Dear Valued Customer,
NOTE: The scheduled maintenance period is being moved from Tuesday, August 12th to Wednesday August 20th.

On Wednesday August 20th starting at 5:30pm PDT and ending at 8:30pm PDT, Supra will be conducting routine maintenance at our data center.  We are not anticipating any issues, but it is possible for a short period of time our system will be unavailable except to get update codes.

How will Updates be Available?

What MAY not be Working for a short time?

  • SupraNET
  • SupraWEB (only available for update codes)
  • KIM Voice (only available for update codes)
  • Automated Phone Payments (IVR system)
  • ActiveKEY Automatic Updates
  • DisplayKEY eSYNCs
  • eKEY Syncs and Wireless Updating

What WILL be Working?

  • SupraWEB (update codes only)
  • KIM Voice (update codes only)

Thank you,

Supra Support Team

Last modified: August 11, 2014 at 8:59 am | Originally published: August 11, 2014 at 8:59 am
Printed: September 28, 2020