Supra Maintenance Notification – February 14th, 2016

Published: February 12, 2016

Dear Valued Customer,

On Sunday, February 14th starting at 5:00am PST and ending at 10:00am PST, Supra will be conducting routine maintenance at our data center.

How will Updates be Available?

SupraNET
SupraWEB
ActiveKEY Automatic Updates
DisplayKEY eSYNCs
eKEY Syncs and Wireless Updating

· KIM Voice (888-968-4032)

What will NOT be Working?

· SupraNET (key assignments, payments and access to billing information)

· SupraWEB (payments and access to billing information)

· Automated Phone Payments (IVR system)

What WILL be Working?

· SupraNET (all other functions except those mentioned above)

· SupraWEB (all other functions except those mentioned above)

· ActiveKEY Automatic Updates

· DisplayKEY eSYNCs

· eKEY Syncs and Wireless Updating

· KIM Voice (update codes only)

Thank you,
Supra Support Team


Last modified: February 12, 2016 at 4:02 pm | Originally published: February 12, 2016 at 4:02 pm
Printed: September 29, 2020