Contact
Southwest Riverside County Association of REALTORS®
Phone: (951) 894-2571
Email: [email protected]
Class 1: CRMLS Toolkit- CRMLS Tools & Overview
Making your listings Stand out. The Essential Realtor? Tech stack – Success in today’s market isn’t just about the hustle, it’s about having the right tools and knowing how to use to them. This session walks Realtors through core platforms that power every interaction from MLS mastery and digital forms to CRM’s, marketing systems, and emerging A.I. Tools reshaping the industry.
Jane Borgan is that she has been in the Real Estate Industry for over 20 years, starting as the North San Diego County Association of REALTORS® Education Director and moving on to a training position with the title industry covering all surrounding counties.
Jane moved from title to CRMLS 15 years ago and loves her job as a Lead Systems Trainer. Her work is to understand the needs of Realtors utilizing CRMLS tools and help guide them through understanding the software. Not only does Jane enjoy helping others, but she also loves her team at CRMLS and the entire CRMLS family.
Shelly Walsh, she is the Education and Resources Supervisor for the Compliance Department at CRMLS. Shelly has been with CRMLS for seven years where she started with CRMLS as a Compliance Analyst. Shelly practiced real estate from 2013 to 2019 and has also worked as an Escrow Officer and Notary Public.
Shelly provides presentations to CRMLS users at brokerages and AOR’s, both in-person and online, to educate users on how to avoid being in violation of the CRMLS rules.
Class 2: Marketing in the Era of A.I.
Work Smarter, win more listings, market strategically and maximize your potential.
Topics Include:
● Creating a consistent content strategy with AI
●Using AI to generate social media, newsletters, and listing marketing
● Building a personal brand without spending hours creating content
● AI tools every real estate professional should know
● Practical workflows to save time and increase visibility
● Best practices, limitations, and ethical considerations
Christina Hood is a Palo Alto-based luxury real estate advisor known for blending high-touch client service with modern strategy. She serves Silicon Valley clients with a focus on relationship-driven results and thoughtful positioning in competitive markets.
An early adopter of AI in real estate, Christina uses it as a daily operating system to streamline workflows, enhance client communication, and support high-stakes decision-making—from pricing strategies to marketing execution.
She is a community leader and President of the Palo Alto Chamber of Commerce Board, and is passionate about helping agents integrate AI in a way that elevates—not replaces—the human experience in real estate.
Class 3: Contract Clarity
Build the contract knowledge you need to protect your clients, reduce risk, and keep every transaction moving forward. In Class 3 of the Ready.Set.REALTOR® Series, Michelle Beeson explains the essential contracts and forms REALTORS® need to navigate real estate transactions with greater clarity and confidence. Learn practical contract-management strategies designed to help prevent disputes, support compliance, and deliver a more professional client experience.
Michelle Beeson has worked in real estate since 1995 and earned her broker’s license in 2008. Throughout her career, she has mentored and trained countless agents while championing education and high professional standards. Her leadership experience includes serving on the SRCAR® Grievance Committee, becoming a Director in 2020, serving as President-Elect in 2024, and leading the association as its 2025 President.
During her presidency, Michelle focused on expanding educational opportunities and strengthening SRCAR® as a trusted resource for brokerages and individual real estate professionals.
Class 4: Loan Logic
Get them loan-ready, strengthen the offer, and help guide them toward the keys!
In Class 4 of the Ready.Set.REALTOR® series, Maria Arellano of Patriot Pacific Financial Corp. and Myrna Crowther of PrimeLending explain how financing can affect offer strength and closing success.
In this class, REALTORS® will learn how to:
- Understand financing fundamentals
- Strengthen their clients’ offers
- Support buyers with greater confidence
- Improve the path toward a successful closing
Whether you are building your real estate career or sharpening your transaction skills, Loan Logic offers practical lending insights to help you prepare clients, set realistic expectations, and keep transactions moving forward.
Michelle Maria Arellano is an Account Manager with Patriot Pacific Financial Corp. and a licensed mortgage professional (NMLS #618013). She brings lending knowledge and practical insight to help real estate professionals better understand financing and prepare buyers for a successful home purchase.
PATRIOT PACIFIC
FINANCIAL CORP.
Loan Officer
NMLS # 618013
Myrna Crowther is a Senior Loan Originator with PrimeLending (NMLS #632943). She specializes in guiding homebuyers through the mortgage process with personalized support, clear communication, and financing solutions tailored to their homeownership goals.
PRIMELENDING
Senior Loan Originator
NMLS # 632943
Class 5: The Escrow Advantage
The Escrow Advantage – Insider skills REALTORS need to keep deals on track. Go behind the scenes of escrow to understand what really keeps transactions moving or brings them to a halt.
Ben Dittenhauser
Ben has nearly 13 years in the real estate industry, and brings extensive experience, leadership, and a passion for serving the real estate community. A former President of the Women’s Council of REALTORS® East Valley, President of the Inland Gateway Association of REALTORS®, and Vice Chair of the California Association of REALTORS® Young Professionals Network, Ben has dedicated his career to supporting and empowering real estate professionals. Today, with Generations Escrow, he combines his agent expertise with a solutions-focused approach to help transactions close smoothly and successfully.
Anne Callahan
is a Senior Certified Escrow Officer with over 40 years of experience in the escrow industry. She earned her Senior Certified Escrow Officer designation through the California Escrow Association and has built a reputation for delivering exceptional service, expert guidance, and seamless transactions.
Throughout her career, Anne has successfully handled a wide variety of escrow transactions, including residential sales, refinances, commercial properties, business opportunities, and mobile home escrows. Her extensive knowledge and attention to detail make her a trusted resource for even the most complex transactions.
Anne is passionate about helping clients navigate the escrow process with confidence and ease. She values the relationships she builds with real estate professionals, buyers, sellers, and lenders, and is committed to providing personalized service every step of the way. Her dedication, experience, and problem-solving abilities have earned her the trust of clients and colleagues alike.
Class 6: Title Talk
Turn title intelligence into smarter prospecting, stronger decisions, and smoother transactions.
Join title professionals Kambria Minton of Fidelity National Title and Danny Gutierrez of First American Title for an informative look at the tools, data, and title resources that can help REALTORS® grow their businesses and guide transactions more effectively.
Attendees will learn how to use property and ownership information, geographic farming, market analytics, foreclosure research, and other title resources to identify opportunities and make more informed business decisions. The class will also explore the role of title professionals in recognizing potential obstacles and helping transactions move toward a timely closing.
In this class, attendees will learn how to:
- Understand the role of title from property research through closing
- Use property data and ownership insights more effectively
- Strengthen geographic farming and prospecting strategies
- Recognize potential title-related issues
- Apply market intelligence to business development
- Work more effectively with title professionals
Danny Gutierrez is a title and real estate information specialist with First American Title, helping real estate professionals, investors, lenders, and homeowners make informed decisions through property data, market analytics, ownership insights, and title solutions. He specializes in leveraging property intelligence, geographic farming, foreclosure research, ownership profiling, and market trend analysis to help clients identify opportunities and grow their business. With 28 years’ experience, there’s no obstacle that he hasn’t jumped over.
He is proud to have worked at First American Title since 1998. Through his many years in the industry, he has developed expertise in the fields of customer service, marketing, searching, and 5-years of experience as a Title Officer which helps him better handle the real estate transaction to close in a timely manner. In 2005, he became a Business Development Representative which is the position he holds now and was honored with Affiliate of the year in 2013 by HSJAOR (Hemet San Jacinto Association of Realtors) and again in 2015 by SRCAR.
Kambria Minton is a Business Development professional with Fidelity National Title, serving Temecula, Murrieta, and Southern California since 2000. She works with Realtors, brokers, lenders, investors, and consumers on residential real estate transactions.
Kambria supports approximately 600 transactions per year, generating $1–$1.2 million in annual title fee production, and is supported by 35 five-star Google reviews. She is known for providing education, market insight, and dependable support throughout the closing process.
Class 7: X-Ray Vision
See beyond the surface, understand the inspection process, and help prevent costly surprises from disrupting the transaction.
In Class 7 of the Ready.Set.REALTOR® series, Glenn Bosworth of Cal-West Property Inspections and Scott Bowers of Mathews Inspection Group share practical insights drawn from decades of construction, development, and property-inspection experience.
In this class, REALTORS® will learn how to:
- Better understand the property-inspection process
- Recognize common issues that may affect a transaction
- Interpret inspection findings more confidently
- Communicate inspection results more effectively with clients
- Help buyers and sellers set realistic expectations
- Reduce surprises and help keep escrow on track
Whether you are building your real estate career or strengthening your transaction-management skills, X-Ray Vision offers valuable insights to help you guide clients confidently and make more informed decisions throughout the transaction.
Glenn Bosworth of Cal-West Property Inspections
Glenn’s real estate career spans nearly every side of the industry—from agent, broker, and office owner to builder, developer, land acquisition executive, and property inspector.
He has led land acquisition, development, and construction projects throughout Southern California, including residential communities, apartments, condominiums, and medical office buildings for organizations such as Scripps and Sharp/Rees-Stealy. His experience also includes acquiring and entitling large residential projects for national homebuilders and developers, including projects ranging from 70 to 1,000 lots and hundreds of acres.
Today, he remains active in residential development projects in Menifee, Winchester, and Temecula. He is also co-owner of Cal-West Property Inspections with his son, Garrett, now in their eighth year, providing new construction, resale, commercial, SB 721, and sewer and drain inspections.
He holds a California CSLB B-1 General Building Contractor license and a Juris Doctor degree.
Scott Bowers of Mathews Inspection Group
Scott Bowers is a Certified Master Inspector for Mathews Inspection Group, bringing more than 40 years of combined construction and inspection experience.
After spending 25+ years building custom homes in the Lake Tahoe region and 15+ years inspecting properties, Scott offers a unique perspective that goes beyond identifying defects—he understands how homes are built, why issues occur, and how to help buyers, sellers, and agents avoid costly surprises.
Class 8 – Price It Right, Thinking Like An Appraiser
Think like an appraiser and approach property value with greater confidence.
Join SRCAR® for Ready.Set.REALTOR® | Price It Right: Thinking Like an Appraiser, an educational class designed to give REALTORS® a better understanding of the appraisal process and the factors that influence property valuation.
Attendees will gain insight into how appraisers evaluate properties, analyze comparable sales, and arrive at an opinion of value. The class will also explore how a better understanding of the appraisal process can help REALTORS® set expectations, communicate more effectively with clients, and identify potential valuation challenges during a transaction.
Real Estate Expert of Straw Hat Enterprises
Brad Bassi is a Certified Residential Appraiser and SRA designated member of the Appraisal Institute with more than three decades of experience helping clients navigate the real estate valuation process.
Brad began his appraisal career in 1992, initially working with high-end residential properties in Malibu, Beverly Hills, Brentwood, and West Los Angeles. Since then, he has developed extensive experience throughout Southwest Riverside County, with particular expertise in complex and specialized residential properties.
Since 2001, Brad has completed more than 800 custom home appraisals, 600 residential vacant land appraisals, and 100 horse property appraisals. His areas of specialization include rural, agricultural and equestrian properties; custom and manufactured homes on acreage; proposed construction; residential vacant land; tract homes; townhomes; and condominiums.
His professional accomplishments include recognition from the International Right of Way Association (IRWA) and the Appraisal Institute, including the Appraisal Institute Distinguished Service Award. Brad has also shared his appraisal expertise through presentations and training for more than 20 local real estate brokerage offices and multiple REALTOR® educational classes.
Through Straw Hat Enterprises, Brad is committed to providing personalized service and helping real estate professionals and property owners better understand the valuation process behind one of their most significant investments.
Stephanie Duffy
Owner / Appraiser of Duffy Appraisal Services
Stephanie Duffy is an experienced Real Estate Appraiser with more than 25 years of experience providing reliable residential property valuations for a wide range of clients and circumstances.
Throughout her career, Stephanie has provided appraisal services for relocation, VA, FHA, conventional, and cash transactions, working with buyers, sellers, homeowners, REALTORS®, lenders, attorneys, and independent clients.
Her appraisal experience also extends beyond traditional real estate transactions to specialized valuation needs, including divorce, estate, bankruptcy, immigration, IRS and tax appeal matters, date-of-death valuations, and retrospective appraisals.
With decades of experience in the appraisal profession, Stephanie brings practical valuation knowledge and perspective to help real estate professionals better understand the appraisal process and the role accurate property valuation plays throughout a transaction
